Terms & Conditions

General

All prices listed on our website are from, please obtain a quotation for exact prices. Prices may vary due to your venue & event date.

Quotations are guaranteed for 14 days from the date of the written or telephone quotation.

A 25% non-refundable deposit booking fee is required within 14 days of your written confirmation, if payment is not received within 14 days your order may be cancelled.

A booking isn't a confirmed booking until the deposit/booking fee is paid.

Before paying your deposit please check everything is correct on your confirmation. Your confirmation is your contract & what we refer to during your event.

If your confirmation/contract isn't correct or missing items please inform us by return. We are unable to amend anything when we are at your event.

We refer to your confirmation/contract when fulfilling your booking not correspondence from email, messenger, text etc. Amendments to your booking can be made up to 4 weeks before your event this needs to be in writing & we will amend your confirmation/contract & resend it to you.

25% is taken from all items/services booked. If you cancel any items /products or services your amended confirmation will be less this amount.

If you cancel in excess of 50% of your order, your whole order may be cancelled & admin fees will be added to your account.

Exact numbers need to be confirmed 4 weeks before your function date.

Final payment is due 4 weeks before your function date.

If a booking is cancelled more than 1 month in advance then no more is payable, if a booking is cancelled within 1 month then the full remaining balance is payable - These monies can be used against a future booking within 12 months if the event is only postponed. Bookings within 1 month must be paid in full at time of booking.

If you pay the whole amount for your booking before the due date & you then cancel your event please be aware you will not receive a full refund less your deposit. Admin charges & other charges may be applied,

Payments to be made by bank transfer or cash. We do not accept card payments or PayPal payments.

Additional items can be added to your order up to 4 weeks before your function date.

Special Offer Packages
All special offers are subject to availability & can change at any time. Full details of all special offers will be made available on request.

Delivery/Collection charges may apply to special offer packages

Special offers may only be available on certain dates & locations

Our special offers may change at any time. Prices may increase or what is included may change. Please contact us for further details.

Once a special offer package is booked a confirmation will be sent. A deposit is required within 14 days of your confirmation. If you fail to pay your deposit in the required timeframe the special offer may not be valid. Or may be amended due to availability  

Filled Sweet Cart is based on 100g per person & is worked out on approximately 50 guests. Extra portions can be added at an additional cost.

Fun Food

Fun Foods are based on Up to 80 guests & these services are fully manned

All bookings are based on 2 hours service.

Unmanned Fun Food

Candy Cart prices are based on approximately 80 guests with 150grams per person

Ferris Wheel

Donut Wall

Sweet Buffet are based on 150grams per person

Adverse Weather

In the event of adverse weather condition advice will be taken from relevant sources & a decision will be made on each individual booking.

Behaviour

Finishing Touches will not tolerate any abuse or threatening behaviour to our staff. If this does occur Finishing Touches are within their right to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect

Finishing Touches are also within their right to terminate a hire if they feel that any equipment or property belonging to Finishing Touches is in danger of getting damaged or has been damaged.

Colours & Fabric

We aim to provide the nearest match to your colour scheme. For example if your colour scheme is blue we will ask the shade. We can not guarantee an exact match.

All our fabrics are ordered in & subject to availability.

We cannot always guarantee that the sample shade you have seen (our stock) is the exact shade we can obtain. Sometimes the shade is slightly different than the original.

If you require a specific fabric this needs to be confirmed at the time of booking.

Cancellation

On the very rare occasion we have to cancel any items that you have hired from us. We will give you as much notice as possible. Any money paid for the item/s will be refunded back to you.

If we have to cancel your whole order with us, we will give you as much notice as possible. Any money paid will be refunded back to you.

We will not offer any compensation for any cancellations you will be refund what you have paid.

Any cancellation would be due to circumstances out of our control.

Any negative feedback or reviews will not be tolerated & will need to be removed.

Photo Booth & Magic Mirror

Please ensure there is sufficient space at your venue to set up the Photo Booth or Magic Mirror

Please ensure there is clear access to load and unload at the venue.

Please inform us of any circumstances that would make setting the booth or mirror up more demanding, including going upstairs (due to the size & weight of the mirror we do not take it up & down stairs), long distances from unloading area to venue etc.

We allow a set period of time for setting up our equipment at the venue which is included within your price. If there are any issues that are not made known to us beforehand then unfortunately this will come out of the run time of the booth or mirror.

In the event that FT Photobooth & Event Hires are not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire.

In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of FT Photobooth & Event Hire, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or the venue, the hire will still end as per the agreed time on the booking form.

FT Photobooth & Event Hire cannot be held responsible for any circumstances that may prevent us from attending your event, this may include but are not limited to weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfil your hire due to events beyond our control we will contact you or the venue as soon as possible. In these cases all of monies paid will be refunded.

Provider agrees to have a Photo Booth or Magic Mirror operational for a minimum of 80% during this period; operations may need to be interrupted for maintenance of the Photo Booth.

A £100 non refundable deposit is required at the time of booking a photo booth or magic mirror, the remaining balance is due 14 days before your event.

Addition hours are charged at £100 per hour. Idle hours are charged at £25 per hour.

If you need to change your date this needs to be done in writing. If we have availability on the new date we will transfer your booking & deposit over.

If you need to cancel your booking your deposit will not be refunded. If you need to cancel your booking and give us less than 30 days notice you will be liable to pay the full amount of the hire.

FT Phootobooth & Event Hire will not tolerate any abuse or threatening behaviour to our staff. If this does occur FT Photobooth & Event Hire are within their right to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect they deserve.

FT Photobooth & Event Hire are also within their right to terminate a hire if they feel that any equipment or property belonging to FT Photobooth & Event Hire is in danger of getting damaged or has been damaged due to unruly behaviour from guests. We also reserve the right to refuse guests admission into the photo booth or use of the mirror if we feel they are too unruly.

In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.

Your booking is not confirmed until you receive a booking confirmation from us & you complete the form & return it to us along with your deposit.

Our photo booths & mirrors are for indoor use only. We require one mains power socket and must be on a completely flat & level surface. Our photo booths & mirrors may be located within a marquee, but please note the above power and level surface requirements.

Lighting at your event may affect the lighting colour of your photos. We will always do our best to get the best quality photo we can. Refection, room colour & venue lights can all affect the photos.

We always hope to offer instant prints however on occasions we may end up with issues with printing the photos at your event. If for whatever reason we cannot print the photos at your event we will forward them to you after your event.

We provide all photos on usb stick. If you mislay your usb stick we will charge an additional £10 to arrange a replacement.

If a guest book is provided for your photos we cannot guarantee that your guests will sign the book.

Audi Guest Book 

The audio guest book needs electic to run. The guest book needs to be positioned near the power source. 

A personalied greeting would need to be recieved 2 weeks before your event.

Clear instructions of how to  use the guest book are left with the telephone.

We highly receommend highlighting to your guest to use the audio guest book.

We do not edit messages left on the guest book. You will receive every message that is left for you.

As the hirer you are responsible for any misuse or damage to the guest book. This would result in the hirer having to pay any cost to get it repaired or replaced.

Hire Products
All goods supplied are on a hire basis only and title remains with Finishing Touches Events. Hereafter known as the Hiree
The Hirer is the person named on the booking form. The Hirer takes -responsibility for the goods under these terms and conditions.
The hire period is 48 hours before (if collecting from the Hiree) and 48 hours after the event (5 Days total) this can be extended at the Hirees discretion for which a charge may be levied.
25% non-refundable deposit will be required to secure a booking. Until the booking form (signed by the Hirer) and deposit is received back to the Hiree then no booking will be deemed to have been made.
The balance is payable in full 4 weeks before the event date.
If a booking is cancelled more than 1 month in advance then no more is payable, if a booking is cancelled within 1 month then the full remaining balance is payable - These monies can be used against a future booking within 12 months if the event is only postponed. Bookings within 1 month must be paid in full at time of booking.

The Hiree will provide a cost of delivery/collection based on a round trip mileage to/from the delivery destination specified by the Hirer. This cost is for delivery by the Hiree in their own vehicles and not an outsourced courier. Should the Hirer choose to organize their own transport, the hirer must be aware glassware collected or delivered back by an independent courier are not insured or covered by any courier company and therefore are sent at the Hirer's own risk. Any courier used by the Hirer must be guaranteed and have a tracking number. Any damaged items received back via an independent courier will be checked whilst in the presence of the courier driver. Any breakages will be noted as such at that time on the manifest and missing / damaged items charged accordingly.
The Hirer shall be solely responsible for the Hired Goods not the reception/event venue/hotel/florist or any other third party to whom shall take possession of the Hire Goods. The Hirer shall be alone responsible for insuring the Hired Goods are kept in good order from the time of receipt of delivery until back into the possession of the Hiree. Therefore agreement of a good provision of storage must be made and organized directly with any third party involved for any hired goods if you are leaving at the venue prior to our collection or your own return delivery on the agreed date. The returns form must be filled in and signed and all goods packaged in the boxes provided ready for collection/return. The Hiree requires a loss & damage deposit for all hire items. This is refunded after your hire items are collected or returned without any damage or loss & all hire items being returned in the packaging provided

The Hiree shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods from FT Photobooth & Event Hire

2023